đź“„ Privacy Policy (GDPR-Compliant)

Effective Date: 1.7.2025

At iamsilvaya.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

iamsilvaya.com is an online art store operated by:

Owner: Silvia Barteková
Address: 
Email: hello@iamsilvaya.com

2. What Data We Collect

  • We only collect the data necessary to fulfill your orders or respond to your inquiries:
  • Full name
  • Shipping and billing address
  • Email address
  • Phone number (if provided)
  • Order details
  • Messages via our contact form

We do not use cookies for analytics, marketing, or tracking purposes at this time.

3. How We Use Your Data

  • To process and ship your orders
  • To communicate order updates or respond to inquiries
  • To manage returns and refunds
  • For record-keeping and accounting (as required by law)

4. Legal Basis

We process your data on the basis of:

  • Contractual necessity – for fulfilling your orders
  • Legitimate interests – for communication and site operations
  • Legal obligation – for accounting and tax compliance

5. Data Retention

We retain your personal data only for as long as necessary:

  • Order and contact data: Up to 5 years (for accounting/tax reasons)
  • Contact form submissions: 1 year


6. Your Rights

Under the GDPR, you have the right to:

  • Access your data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with your local Data Protection Authority

To exercise your rights, contact us at: hello@iamsilvaya.com

7. Sharing Your Data

We do not sell or share your data with third parties, except:

  • Delivery providers (e.g., postal services)
  • Payment processors (e.g., Stripe, PayPal)
  • Accounting services (where legally required)

8. Security Measures

We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.